SHIPPING POLICY

Last Updated: [29-10-2026]

Thank you for shopping with [desikarts.online]. We are committed to delivering your orders safely and efficiently. Please read this Shipping Policy carefully to understand how your order will be processed, shipped, and delivered.

1. ORDER PROCESSING

All orders are processed within 1-3 business days after successful payment confirmation.

Orders are processed Monday through Saturday, excluding public holidays. Once an order has been processed, it will be prepared for shipment and handed over to our logistics partners.

During peak shopping seasons, promotional sales, festivals, or unexpected circumstances, processing times may be slightly extended.

2. SHIPPING COVERAGE

We currently ship products across India. Delivery availability may vary depending on the customer's location, courier serviceability, and government regulations.

We reserve the right to decline shipment to certain locations where delivery services are unavailable or restricted.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before payment.

From time to time, we may offer:

• Free shipping promotions
• Discounted shipping rates
• Special delivery offers

These offers may be subject to specific terms and conditions.

4. ESTIMATED DELIVERY TIME

Estimated delivery times are as follows:

• Metro Cities: 3-7 Business Days
• Non-Metro Cities: 5-10 Business Days
• Remote Locations: 7-15 Business Days

Please note that these are estimated delivery timelines and not guaranteed delivery dates.

5. ORDER TRACKING

After your order has been shipped, you may receive an email, SMS, or WhatsApp notification containing tracking information.

Customers can track their orders using the tracking details provided by our shipping partners.

6. MULTIPLE SHIPMENTS

In some cases, products within the same order may be shipped separately due to:

• Product availability
• Different warehouse locations
• Supplier dispatch schedules
• Logistics requirements

Customers will not be charged additional shipping fees for approved split shipments.

7. DELIVERY DELAYS

While we strive to ensure timely delivery, delays can occasionally occur due to factors beyond our control, including:

• Natural disasters
• Weather conditions
• Transportation disruptions
• Government restrictions
• Public holidays
• Courier service delays
• High order volume

We are not responsible for delays caused by third-party shipping providers or circumstances beyond our reasonable control.

8. ADDRESS ACCURACY

Customers are solely responsible for providing accurate and complete shipping information.

Please ensure that:

• Full address is entered correctly.
• Mobile number is active and reachable.
• Postal/ZIP code is accurate.
• Landmark information is provided when necessary.

We are not responsible for failed deliveries caused by incorrect or incomplete address details.

9. FAILED DELIVERY ATTEMPTS

If the courier partner is unable to deliver the package due to:

• Customer unavailability
• Incorrect address
• Refusal to accept delivery

the package may be returned to us.

Additional shipping charges may apply for re-dispatching the order.

10. LOST, STOLEN OR MISSING PACKAGES

If tracking shows that a package has been delivered but you have not received it, you must notify us within 48 hours of the reported delivery date.

We will work with the shipping provider to investigate the issue. However, once proof of delivery has been provided by the courier, our liability may be limited.

11. DAMAGED PACKAGES

If your package arrives damaged:

• Record a complete unboxing video before opening the package.
• Take clear photos of the packaging and product.
• Contact our support team within 48 hours of delivery.

Claims submitted without sufficient evidence may be rejected.

12. DROPSHIPPING & THIRD-PARTY FULFILLMENT

Certain products may be fulfilled through third-party suppliers, manufacturers, or partner warehouses.

Because of this:

• Delivery times may vary.
• Products may arrive separately.
• Packaging may differ from product to product.

By purchasing from our store, customers acknowledge and accept these fulfillment arrangements.

13. CUSTOMS, TAXES & DUTIES

For domestic Indian orders, applicable taxes are generally included in the product price unless otherwise stated.

Any government-imposed charges, taxes, duties, or fees introduced after purchase shall remain the responsibility of the customer where legally applicable.

14. DELIVERY CONFIRMATION

A shipment will be considered successfully delivered when:

• Courier records confirm delivery.
• Delivery confirmation is generated.
• A recipient at the delivery address accepts the package.

After successful delivery, responsibility for the package transfers to the customer.

15. FORCE MAJEURE

We shall not be held liable for delays, losses, or shipping failures caused by events beyond our reasonable control, including but not limited to:

• Floods
• Fires
• Earthquakes
• Epidemics
• Pandemics
• Government actions
• Civil disturbances
• Transportation disruptions
• Internet or communication failures

16. SHIPPING POLICY CHANGES

We reserve the right to modify, update, or replace this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon posting on our website.

17. CONTACT INFORMATION

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Store Name: [desikarts.online]
Email: smroopashashank@gmail.com
WhatsApp: +91 6366319951
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM

18. CUSTOMER AGREEMENT

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy and all related terms and conditions.

Thank you for shopping with [desikarts.online]. We appreciate your trust and supportFilesFiles